Why Your Green Mountain Grill Keeps Turning Off And How To Fix It

If you’re a proud owner of a Green Mountain Grill, you know that it’s one of the best pellet grills in the market. However, it can be frustrating when your grill keeps turning off in the middle of cooking. Don’t worry! You’re not alone in this. Many Green Mountain Grill owners have faced this issue and have found ways to fix it.

In this article, we’ll take you through the common reasons why your grill may be shutting down and how you can fix it.

Firstly, we’ll discuss the importance of checking your fuel levels and cleaning the firepot. These are the most common reasons for grill shutdowns and can be easily fixed with a little bit of maintenance.

We’ll also guide you through inspecting the igniter and auger, which are crucial components that can cause your grill to turn off unexpectedly.

Finally, we’ll review your grill settings and how they can affect your grill’s performance. By the end of this article, you’ll have all the knowledge and tools to troubleshoot and fix your Green Mountain Grill’s shutdowns.

Let’s get started!

Understand the Common Reasons for Grill Shutdowns

You may have noticed that your Green Mountain Grill keeps turning off, but don’t worry, we’ve got you covered – let’s dive into the common reasons why it’s shutting down.

One reason could be that the grill is overheating. This can happen if you’re cooking at a high temperature for an extended period of time. When the grill gets too hot, the thermal sensor will shut it down to prevent any damage. To fix this, simply turn off the grill and let it cool down for a few minutes before starting it up again.

Another reason for your grill shutting down could be due to a lack of fuel. If the hopper is empty or low on pellets, the grill won’t have enough fuel to keep it running. To prevent this from happening, make sure to always keep an eye on the pellet hopper and refill it when needed. Additionally, check the fuel line for any blockages or kinks that could be preventing the pellets from flowing properly.

Lastly, a faulty ignition system could also be the cause of your grill shutting down. If the igniter isn’t working properly, it won’t be able to light the pellets and keep the grill running. To fix this, check the wiring and make sure everything is connected properly. You may also need to replace the igniter if it’s damaged or worn out.

By understanding these common reasons for grill shutdowns, you can troubleshoot and fix any issues that may arise with your Green Mountain Grill.

Check Your Fuel Levels

Hey grill masters, running low on fuel can cause your BBQ to unexpectedly shut down. Make sure to keep an eye on those levels!

When your Green Mountain Grill runs out of fuel, your fire will go out and the temperature will drop. Running low on fuel can also cause fluctuations in temperature, which can make it difficult to cook your food evenly. To avoid this, it’s important to regularly check your fuel levels before you start cooking.

To check your fuel levels, simply open the hopper lid and take a peek inside. If you can see the pellets, you’re good to go. But if the hopper is less than half full, it’s time to add more pellets. It’s also a good idea to keep a spare bag of pellets on hand, just in case you run out mid-cook.

In addition to checking your fuel levels, it’s important to make sure that your pellets are stored properly. Moisture can cause the pellets to swell and clog the auger, which can lead to shutdowns. Keep your pellets in a dry, cool place and make sure to use them within six months of purchase.

By monitoring your fuel levels and storing your pellets correctly, you can keep your Green Mountain Grill running smoothly and avoid any unexpected shutdowns.

Clean the Firepot

Ensuring that the firepot is properly cleaned is essential for keeping your BBQ running smoothly and avoiding potential shutdowns. Over time, the firepot can become clogged with ash and other debris, causing the grill to shut down unexpectedly. To prevent this from happening, it’s important to clean the firepot regularly.

To clean the firepot, first, turn off your grill and let it cool completely. Then, remove the grates and drip tray to access the firepot. Using a grill brush or scraper, gently remove any built-up debris from the firepot and surrounding area. Be sure to dispose of the ash and debris in a safe and appropriate manner.

Cleaning the firepot is a simple task that can make a big difference in the performance of your grill. To make it even easier, refer to the table below for a step-by-step guide on how to clean your firepot. By taking the time to clean your firepot regularly, you can ensure that your grill stays in top condition and continues to provide delicious meals for years to come.

Step Instructions
1 Turn off grill and let it cool completely
2 Remove grates and drip tray
3 Clean firepot and surrounding area with grill brush or scraper
4 Dispose of ash and debris appropriately

Regularly cleaning the firepot is just one way to keep your grill running smoothly and prevent unexpected shutdowns. By taking the time to maintain your grill, you can ensure that it continues to provide delicious meals for your family and friends. So, next time you fire up your grill, remember to give the firepot a quick clean to keep your BBQ going strong.

Check the Igniter

Now it’s time to check the igniter of your Green Mountain Grill. To test the igniter, simply press and hold the ‘Ignite’ button while observing the igniter.

If it glows red, then it’s working properly. However, if it doesn’t glow, then it needs to be replaced. Don’t worry, replacing the igniter is a simple process that you can do yourself with just a few tools.

Testing the Igniter

To test the igniter, you’ll need to push the button a few times and listen for the clicking sound that indicates it’s working properly. If you don’t hear the clicking sound, then the igniter may be broken and you’ll need to replace it. However, if you do hear the clicking sound, move on to the next step.

Take out the cooking grates.

Remove the heat diffuser plate.

Check the burner for any blockages.

Clean the burner and try igniting the grill again.

If the grill still doesn’t ignite after cleaning the burner, then there may be a more serious issue and you should consult with a professional. However, if the grill does ignite, then you can enjoy your delicious grilled meals once again.

Don’t let a faulty igniter ruin your grilling experience – with a little testing and cleaning, you can fix the issue and get back to grilling in no time.

How to Replace the Igniter

If you’re having trouble starting the grill and the igniter is the issue, it’s a simple fix to replace it and get back to grilling delicious meals.

Here’s how to do it:

First, turn off the grill and disconnect it from the power source.

Remove the cooking grates and heat shields to access the igniter.

Locate the igniter module and disconnect the wires from it.

Using a screwdriver, remove the screws that hold the igniter in place and take it out.

Then, insert the new igniter and secure it with the screws.

Reconnect the wires to the igniter module and put the heat shields and cooking grates back in place.

Finally, plug in the grill and test the new igniter by turning on the grill and pressing the igniter button.

With a new igniter, your grill should light up easily and keep you grilling to your heart’s content.

Inspect the Auger

First, check that the auger in your Green Mountain Grill isn’t clogged with pellets, as this could cause it to turn off unexpectedly. The auger is responsible for feeding pellets into the firepot, and if it becomes blocked, the grill won’t receive enough fuel to continue operating.

To inspect the auger, turn off the grill and unplug it. Remove the hopper lid and look down into the auger tube. If you see any pellets or debris, use a long, thin object like a coat hanger to clear it out.

To prevent future clogs, there are a few things you can do. Consider using higher quality pellets that produce less dust and debris. You can also use a pellet hopper extension to increase the distance between the hopper and the auger, reducing the risk of a blockage. Finally, be sure to clean your grill regularly, paying special attention to the hopper and auger.

If your grill continues to turn off even after inspecting and cleaning the auger, there may be a more serious issue that requires professional attention. Contact the manufacturer or a qualified technician to diagnose and repair the problem.

By keeping your grill in good working order, you can ensure that it’ll continue to serve you well for many seasons to come.

Review Your Grill Settings

Now it’s time to take a look at how you’ve set up your grill and make sure everything is in order so you can start cooking up a storm.

One of the first things you should check is the temperature setting. If the temperature is too low, your grill may turn off during cooking. Make sure the temperature is set to the appropriate level for the type of food you’re cooking.

Next, check the timer settings on your grill. If the timer is set too low, your grill may turn off before your food is fully cooked. Make sure the timer is set to the appropriate level for the type of food you’re cooking. If you’re not using a timer, make sure to keep an eye on your food to prevent it from overcooking or undercooking.

Lastly, check the power source of your grill. If the power source is not strong enough, your grill may turn off during cooking. Make sure your grill is plugged into a strong and reliable power source. If you’re using an extension cord, make sure it’s the appropriate length and gauge for your grill’s power requirements.

By reviewing your grill settings, you’ll be able to prevent your grill from turning off and enjoy perfectly cooked food every time.

Contact Customer Support

To quickly resolve any issues with your grill, don’t hesitate to contact customer support. Green Mountain Grill has a team of experts who are always ready to help you out.

Whether you’re experiencing issues with your grill turning off or any other problems, their customer support team will guide you through the troubleshooting process.

Before you contact customer support, make sure you have all the necessary information ready. This includes the model of your grill, the serial number, and a detailed description of the issue you’re facing. Providing this information will help the customer support team diagnose your problem faster and recommend the best solution.

Green Mountain Grill’s customer support is available via phone, email, or their website’s live chat. They’re always happy to assist you and provide you with the best possible solution.

So, if your grill keeps turning off, don’t hesitate to reach out to their customer support team for help. They’re dedicated to ensuring that you have the best grilling experience possible.